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Jane Hirst - Developing your potential


Thank you for coming to visit our website.

We’re really proud of what we do in creating tailor made training activities to fit your specific needs.  We love learning about you and becoming an additional part of your team so that we get to the nub of your issues and provide solutions that will improve the way you do things.

And because we have a passion for learning, make things fun and interactive, we feel that you and your people learn more (and more importantly remember more) whilst they’re with us.

If you’re looking for something in particular and can’t seem to find it, just give Jane a call.  If she doesn’t think we’re the experts in that field, she’ll certainly know someone who is!

We look forward to hearing from you.


Writing and facilitating workshops to meet our customers specific needs is what we do best.  We gather inspiration from all walks of life to make our material real and challenging.  I love being a regular judge for The WOW! Awards and the Customer Service Training Awards as I hear some fabulous service stories.

And to make sure we focus on the younger generation, I mentor and sit on the board of the Career Academy at Woodhouse College in Finchley.





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I would turn to Jane to step change any Customer Service/Leadership programme time and time again. Tenacity and drive to ensure goals and objectives are met are second to none. What drives my confidence further is that she IS part of the team. She makes sure the changes stick and that her objectives as to why you hired her are never treated as a “tick box” exercise that fade away once she has gone

— Director, Bovis Homes
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