Testimonials

Whatever we do we put our heart and soul into making our interaction with you a great experience.  Since starting in 2006 we’ve worked with a variety of organisations across all sectors.

 

 

Below you’ll find what they’ve been saying about us.

“Jane was brilliant. She helped me to believe that I had the right personality, skills and qualities to go into the interview and absolutely nail it. In addition she encouraged me to break down everything that I was scared of and tackle it piece by piece. My confidence, delivery and presentation grew in leaps and bounds. I couldn’t have done it without her!”

Graduate

 

“I learnt much more because it was safe to experiment.  Yesterday task was a real challenge but when I had done it I felt much more confident. I recognise I can use these techniques in all situations at work”

Individual

 

I would turn to Jane to step change any Customer Service/Leadership
programme time and time again. Tenacity and drive to ensure goals and objectives are met are second to none.  What drives  my confidence further is that she IS part of the team.  She makes sure the changes stick and that her objectives as to why you hired her are never treated as a “tick box” exercise that fade away once she has gone”

Bovis Homes

 

Jane is an excellent leader of people and culture programmes.  Her work at Mortgage Express led to deliveries of the highest quality and most importantly had sustainability.  The ongoing measurement ethos that was always  in place post implementation ensured that performance was monitored and progress maintained.  Her friendly and enthusiastic style is supported by great knowledge, business understanding and
management skills. This ensures engagement at all levels of the business and a timely delivery”

Mortgage Express

 

Jane’s energy and enthusiasm are her greatest assets, but coupled with her experience and knowledge, make her a fantastic professional. I worked with Jane delivering customer service training and she was unflappable, empathetic, a great facilitator and an inspiration”

Tenet Group

 

“The practical nature of the training made it very interesting and easy to understand.  Jane was really motivating and you felt that she genuinely cared about what we wanted to achieve.  It’s been a real confidence booster and very valuable in enabling me to get a job”

BITC

 

“Jane brings great enthusiasm, knowledge and creativity to the table, particularly around customer service improvements and the power of positive communication”

Her Majesty’s Court Services

 

“We decided to ask Jane to help us run a 360° feedback process and it’s one of the best HR decisions we ever made. Jane is a development specialist who is professional, balanced, sensitive to team dynamics and fun to work with. I trust Jane not only because of her depth and breadth of development experience but also because she can engage and
communicate with anyone at any level”

LEAD International

 

“Jane has been an absolute pleasure to work with. She demonstrated genuine interest in our specific needs and was flexible regarding the content and delivery of her training. She has been very well-received by all the participants, creating an atmosphere of fun and constant  interaction which helped the session flow really smoothly”

GE Capital Global Banking

 

“Jane is one of the most positively minded and proactive individuals I have worked with in the HR / Development world. She is conscientious and thoughtful in her approach and hugely creative in developing innovative solutions. I have witnessed first-hand, Jane’s ability to create organisational cultures that thrive on trust, hard work, and collaboration. I recommend her highly as a talented organisational development strategist, learning and development expert, and leader of complex
change”

The Principle Practice

 

“Jane is a great business colleague of mine and I must say that the sheer energy and passion that she shows is a must for any business looking to expand and grow. Jane is professional through and through; her energy and enthusiasm is second to none. Jane can ease anyone that has a negative approach to change and I can honestly report that I have never met someone who can win over anyone with a negative approach as well as Jane. The business world of today has many people claiming to be at the top of their profession but please take it from me that Jane is undoubtedly at the very top of this ladder”

Pitney Bowes Ltd

 

“Jane’s facilitation and training skills are first class; energetic, innovative and highly personable she is someone I am very happy to recommend to anyone looking for a professional trainer / facilitator”

Best Practice Club

 

“I’ve worked alongside Jane during two separate assignments. Her ability to inspire, create and lead a positive business culture is second to none. Jane is quite simply radiant, she was highly respected by all at MX and would be an asset to any company wishing to develop the potential of their people.”                                                                   

CCM Trading Ltd

 

“I have worked with Jane for over a year. Jane supported me when I was
Interim Manager for a local charity. The Leadership and Management skills I learnt from her were second to none. Jane has excellent communication skills and the training and support she gave staff was first class. I would recommend her to all companies as a consultant and/or trainer”

Individual

 

Thanks also for making the course interesting and fun. Your positivity, energy and passion for what you do really stands out!!  It was taxing, but interesting, worthwhile and fun.…..it was a pleasure to meet you.

Lancashire County Council

 

“Jane clearly has great depth of knowledge in her chosen field and she was able to get me on track with my project and gave me what I needed to develop my ideas and put them in to place.  I would be glad to work with her again”

Individual

 

“Thanks Jane.  Got loads and loads of last week.  Thanks for your support.  The calibration session went really well with amazing feedback from the team leaders”

Home Group

 

“Jane is an enthusiastic and incredibly positive individual who provided a 1st class service to One Savings Bank. The offshore division of the Bank was in a state of disarray and once briefed, Jane developed a comprehensive and structured training programme that impacted all staff.  Her willingness and agreement to travel out to India to run the programme was very well received and she has created a lasting
impression on all staff and the procedures that resulted in customer service levels being improved and a turnaround of the bank’s service levels”

KRBS

 

“Thanks for your time and massive amounts of patience with us last week, we really enjoyed it – which we never thought we’d say about 4 days of training!”

City West