Focus Groups

Let us help you develop your culture!

We’re great believers of ‘what happens on the inside of an organisation is reflected on the outside’.  What we mean by this is, the way you treat your staff will be reflected in the way they treat your customers.  The culture of any organisation manifests itself in the way people act and behave.  You can find out a lot about an organisation by listening to the stories their people tell you eg, what’s rewarded and what’s tolerated!

We work in a myriad of ways to help you develop your business culture into one that is motivating and high performing.  A place where people want to kick off their duvet in a morning to get to work, have great relationships with their colleagues supporting and challenging them to do their best and have pride in their outstanding results. 

We can support you with your organisational development in totality, such as helping you to refocus on vision, mission and values, behavioural and performance frameworks etc.  Or perhaps it’s surveys and focus groups to get to the nub of the real issues affecting your workforce.  Whatever you need, we will work with you to develop action plans that engage your people and enable them to feel true participators in the outcomes.

Give us a call to find out how we can help you.
Jane can be reached on 07979903439 or at

“I would turn to Jane to step change any Customer Service/Leadership program time and time again.  Tenacity and drive to ensure goals and objectives are met are second to none.  What drives my confidence further is that she IS part of the team.  She makes sure that her objectives as to why you hired her are never treated as a ‘tick box’ exercise that fade away once she has gone