Attendance Management

Did you know that if you take a more passive view towards managing attendance within your team you are more likely to have a higher rate of absenteeism?  Although bouts of illness are unavoidable as we all get poorly from time to time, it is how you manage the absence that enables you to create an environment where people jump out of bed in a morning to come to work, rather than pull up the duvet when they have the a sniffle.

Absenteeism costs business and industry on average £11 billion per year.  CBI figures state that 171 million days are lost to non-attendance, through an average of 11.9 days being taken per employee per year.  This one day workshop will help you to feel more confident in managing short and long term absence.

Outline of the workshop

  • To understand why people are absent from work
  • To realise the cost to your business of non-attendance
  • To work with data and identify patterns of absenteeism
  • To be aware of the employment laws regarding non attendance including sick pay
  • To know what paperwork is required and at what stage of the process eg the fit note
  • To identify strategies for managing short and long term absenteeism
  • Where disciplinary proceedings fit into the attendance management process


  • To become more proactive when managing attendance taking into account attendance management policies as well as environmental factors that could influence staff
  • To be aware of underlying issues that may be influencing staff to take additional time off work and what can be done to improve the situation
  • To be knowledgeable about what is considered as concern for the individual and what may be classified as harassment
  • To feel confident in chatting to staff on their return to work so that both parties understand the reasons for the absence and how it was managed within the team
  • To understand the legal implications of being absent, timescales for providing paperwork and the effects on salary
  • To determine how you manage long term absenteeism for the member of staff and the business.
  • To establish at what stage you should be looking to invoke disciplinary procedures when managing attendance

 Who should attend?

  • Anyone who manages people to enable them to fully aware of their role and responsibilities so that they can take a proactive role in managing attendance.