It’s day 8 of my Advent Calendar and today I’m going to be sharing my TEAPOT technique as a way of being able to provide better feedback.
I meet so many people who find it hard to give feedback because they’re too worried how the other person is going to react. When you use my TEAPOT technique you’ll find it so much easier and wonder why you hadn’t made feedback a way of life.
Timely is one of the most crucial points. Don’t leave it until well after the event to give people praise or help to see where they could have done things differently.
Be explicit! Don’t fudge what you’re going to say. Give examples, help people see what’s in their blind-spot. If someone does something really well, let them know it adds value as then they can do it again. When there’s room for improvement, let them know what would make it better next time..
Don’t form any assumptions. When we move to judgement, we create our own blind-spots to what could be. If you feel you’re body reacting, start being more curious and ask more questions!
Always have positive regard for the other person. Let them know your feedback is really meant with positive intent and you want to help them be the best version of themselves.
When we’re optimistic in our approach we see that there may be temporary blips, but they’re not permanent and there’s always a better way
Finally, in this nugget, don’t be on transmit. Make feedback a two-way experience