This year has been a year for taking stock which has seen a number of people changing careers or setting up their own businesses. With that in mind, I’m using day 18 of my F.O.O.D. Advent Calendar to think about how you brand yourself! Use BUTTER to spread yourself liberally in the outside world. What are the…
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It’s day 3 of my Advent Calendar and I’d like to share my CRUST technique to help with you manage your team remotely, our new reality! CRUST is a nice metaphor, as to me, it feels that it envelopes all the goodness within. C is for collaboration. A great team works together, whether they’re together or…
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Today I’m focusing the ‘Y’ on you with one of my all time favourite quotes from Maya Angelou. You’ve no idea how many times I’ve used this quote in my work. It is the basis of any culture change programme, leadership and management skills as well as customer service and sales. But actually this quote…
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Have you ever found yourself sugar coating some news or perhaps not even saying it at all because you’ve been afraid of the consequences of sharing? I know I have. All those thoughts of ‘how will the other person react?’, ‘how will it impact me?’, ‘will they still value/love me for who I am?’ and…
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