Tag: emotional intelligence in leadership

Hearsay

How to handle hearsay at work without damaging trust or relationships

Have you ever had a situation where you hear something about someone and it’s very different to the person you know?​ It’s happened to me a couple of times recently, so I thought it might be worthwhile sharing my thoughts….​ ​👉 Pause before you absorb the story​ Hearsay is sticky because it lands fast and…
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What might be true for them that I don't yet know

How curiosity can transform difficult conversations and reduce judgement

I’ve had some extremely interesting conversations recently. Conversations that in the past I may have shied away from because I didn’t feel eloquent enough or have all the facts to discuss. They’ve been areas that I could have quite easily braced myself for an argument and perhaps held tension in my body because of their…
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Has leadership language lost its way?

Is it just me or is the public language from senior leaders across the world feeling more like a schoolyard spat than the measured, thoughtful communication you’d hope for from people in positions of global influence?​ ​And here are my musings on why it feels so jarring to me, given the work I do: ​➡️…
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Leadership and gut instincts: How to trust – and test – your intuition

I wonder who said this quote? I love it because it’s so true. Gut feelings – those quiet, intuitive nudges and often our brain’s fastest form of wisdom. And they matter because they’re not random; they happen because our subconscious is processing stuff, based on our experiences and emotion. ​ ​Here’s why I think it’s…
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To disagree, one doesn't have to be disagreeable - Barry Goldwater quote

How to disagree without being disagreeable: Leadership lessons in trust and tone

I’ve had one of those moments that lives rent free in your head, and wanted to write this post to see whether it resonated with anyone else.​ ​ It was one of those quietly confronting moments; the kind where you’re with someone close to you, but the connection feels just out of reach. Spiky energy,…
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